Privacy Policy

Wells Consult respects the privacy of visitors, customers, and organisations that interact with its websites, products, and services.

This policy applies to wellsconsult.com, churchapp.wellsconsult.com, and related forms or services operated by Wells Consult. Some product-specific environments may involve additional operational responsibilities for the organisation using that product.

We only aim to collect information that is relevant to the relationship or request.

• Contact form details, such as name, email address, organisation, and role.
• Consultation requests, quote requests, and messages submitted through our forms.
• Analytics, device, browser, and usage metadata that helps us understand performance.
• Communication preferences and records of correspondence with Wells Consult.

We do not intentionally collect unnecessary personal information.

• Responding to inquiries, support requests, and consultation conversations.
• Operating, maintaining, and improving products and services.
• Understanding website performance and improving the user experience.
• Communicating about active requests, services, or product relationships.
• Protecting systems from abuse, misuse, or unauthorised access.

Wells CHMS is operated by Wells Consult as a dedicated product platform. It is separate from the corporate website but remains part of Wells Consult's product ecosystem.

Tenant organisations using Wells CHMS remain responsible for much of the information they manage inside their own operational environments, including the accuracy of records and the permissions they assign to their users.

Wells Consult may use cookies or similar technologies for analytics, performance monitoring, session functionality, and future service improvements.

Visitors can control cookies through their browser settings. Some features may work differently if certain cookies are disabled.

Information is retained only for as long as reasonably necessary for the purpose it was collected, to provide services, meet operational needs, resolve issues, or comply with applicable obligations.

Wells Consult uses modern operational and technical safeguards intended to protect information from unauthorised access, misuse, or disclosure.

• Access controls and careful permission handling.
• Secure infrastructure choices and managed hosting providers.
• Operational discipline around product maintenance and system changes.

Wells Consult may use trusted third-party services such as hosting providers, analytics providers, email systems, storage, and service integrations. These providers are used to operate websites, products, communication, and support workflows.

Information may be processed in countries where Wells Consult or its infrastructure providers operate. We aim to use providers that support responsible data handling and operational security.

• Request access to personal information associated with you.
• Ask for corrections where information is inaccurate.
• Request deletion where retention is no longer reasonably necessary.
• Update communication preferences or ask not to receive certain messages.

Privacy questions can be sent to enquiry@wellsconsult.com.