Clear prices, per person you support. Unlimited staff users, UK data hosting and the staff app on every plan.
For smaller services bringing care delivery onto one safe system.
For growing services that want care, workforce and compliance in one place.
For larger providers and care groups that want every part of REAH and a hand to set it up.
Your own careers page, an applicant pipeline from application to offer, right to work checks and video interviews held inside REAH.
The AI assistant that answers questions about your service from the records each person is allowed to see. It never changes a record.
We plan the move from your old system with you, bring your records across and train your managers and team before you go live.
| Feature | Essentials | Professional | Enterprise |
|---|---|---|---|
| Care delivery | |||
| People you support, assessments and care plans | Included | Included | Included |
| Rota, visits and live call monitoring | Included | Included | Included |
| Medication records (eMAR) | Included | Included | Included |
| Care notes and incidents | Included | Included | Included |
| Safeguarding records | Included | Included | Included |
| Team messages and calls | Included | Included | Included |
| REAH staff app | Included | Included | Included |
| Workforce | |||
| Staff files and compliance tracking | Not included | Included | Included |
| Supervision, spot checks and appraisals | Not included | Included | Included |
| Leave, timesheets and pay periods for payroll | Not included | Included | Included |
| Mileage and expense claims | Not included | Included | Included |
| Recruitment, careers page and video interviews | Add-on | Add-on | Included |
| Quality and insight | |||
| Policy library, documents, forms and HR letters | Not included | Included | Included |
| Ask Reah, the AI assistant | Add-on | Included | Included |
| Security and support | |||
| UK data hosting | Included | Included | Included |
| Two-step sign-in, roles and audit trail | Included | Included | Included |
| Help and support from our UK team | Included | Included | Included |
| Guided move from your old system | Add-on | Add-on | Included |
| Onboarding and training | Add-on | Add-on | Included |
| More than one branch | Not included | Not included | Included |
| Priority support with a named contact | Not included | Not included | Included |
REAH is priced per person you support each month, with unlimited staff and office users: Essentials from £9 and Professional from £14 per person, excluding VAT, with a £150 monthly minimum. Enterprise and add-ons are quoted for your service. After your demo you get your exact price in writing.
No. Every carer, coordinator and manager can have their own sign-in at no extra cost. We would rather every person used their own account, because that keeps your records and audit trail accurate.
Yes. Most services start with the plan that fits today and move up as they grow. Your records stay exactly where they are.
In the United Kingdom. REAH stores and serves your organisation's data from London data centres, and each organisation's records are kept separate from every other.
Yes. Carers open REAH in the browser on any modern smartphone and add it to their home screen, where it opens full screen like an app. There is no app store download.
Yes. Tell us what you use today and we will plan the move with you. A guided move is included in Enterprise and available on the other plans.
Yes. Ask Reah and other AI features stay switched off until your organisation agrees to the AI terms. When on, it only uses what the person asking is allowed to see, and it never changes records.
REAH is built first for home care (domiciliary) providers in England. If you run supported living or another type of service, talk to us about what you need.
Something else? Call 01452 340508, WhatsApp 07476 177294 or email support@wellsconsult.com.
Tell us about your service and we will show you REAH and suggest the plan that fits.
